Zeespares Policies

Kindly Read All the Documents and Policies before Make Your Order :-

 

1. Cancellation Policy:

 Cancellation Features allow every Customer for Cancel their Order. But there are some conditions for cancel order, mention below. Please Read Carefully.

 

* Your Cancellation Request will not Approve after Dispatch / Shipped Order from our End, so make sure that if you have placed different Product / Color, then raise a request for cancel or contact us for same.

* If your order has been shipped then you want to cancel your order, now we do not have any option for cancel it, but we can request to Courier partner for “Mark RTO” your order, but you have to pay the RTO Charges which courier company charge from us.

How to Contact for Cancel My Order?

If You have Placed your order and want, ask about Cancel, then you can direct Contact us on +918383985292 and WhatsApp 8383985292.

2. Replacement Policy:

Replacement of a Product is allowed under the following Condition. Please read carefully.

The Customer is allowed for Replacement their Order / Product within 7 days from the date of delivery.

Replacement can be made if the customer got defective product or physical damaged condition. Contact within 24 hours of receipt of the product.

Replacement can be made if the customer received different product from shown on website. Contact within 24 hours of receipt of the product.

* A product will not be replaced under the following Condition.

1. If Customer received right product what showing on website and no longer need now, so customer have to Self-Return by India Post or courier company, customer have to pay courier charges we will not responsible for that.
2. Physically damaged product and not notify within 24 hours of the delivery,
3. If you did not create a video at package open time.

4.Product damaged during repairing.

 

 

3. Return policy:

1.We provides 7 Days Return & Replacement Policy for all our Valuable Customer. Within 7 days you can Return your order & Request for Replacement, 7 days will calculate from the Date of Order was Delivered to You.

Return Request will Accept Only following situation Mention Below.

1. If you have Received Damaged Product/ Item into the Packaging Box.
2. If Product Received Different / Not Received what showing on website.
3. If Product Does not working Properly / Defective Product Received.

*Important Note: Please do not Remove our Warranty Sticker & Stamp from the Product, otherwise you will not Eligible for Return / Replacement Item.         

*Damaged Product Received: When Courier Delivery Agent will deliver your order to you and if you feel packaging box is Damaged in Transit, so please make a Video to your Mobile when you 1st time Open this packet. We personally suggest you Please Create a Video Proof of Box Open Time. You can Share this Video on our WhatsApp.

 

4. Refund Policy:

1.We provides 7 Days Refund Policy for all our Valuable Customer. Within 7 days you can Return your order & Request for Replacement, 7 days will calculate from the Date the Order was Delivered to You.

*Refund Request will Accept Only some Case Mention Below.

Refund request will accept only in case of manufacture defect in our product.

Refund request will accept in case of received damaged product into the box.

Refund request will accept if product received different from website & Description.

Refund request will accept if you did not receive your order.

If your order is in processing now (Preparing for dispatch) so you can cancel easily. We will refund your full amount.

Refund Amount may take 5-7 working days for reached in your Bank Account. You will get an Email related to your Refund when it’s Processed.

4. Warranty Policy:

Please review these policies carefully as they are the terms of sale that govern your purchases at Zeespares.in. They set out your rights with respect to your purchases, including important limitations. Your placement of an order at Zeespares.in constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

The warranty Sticker should not be Scratch or Remove from the Product.

* The part you have received should not be physically damaged.

* No any modifications to the device or misuse of the item.

* The warranty doesn`t cover careless usage of the item,

* Do not install product at first time, please check properly before fix in device.

 

Thanks for Visit on our Website www.Zeespares.in