Refund Policy

Refund Policy

1. Eligibility for Refunds:

We offer a 7-day refund policy for our valued customers, effective from the date of delivery. Refund requests are accepted under the following conditions:

• Manufacturing Defect: If the product has a manufacturing defect.
• Damaged Product: If the product was received damaged.
• Incorrect Product: If the product received differs from the website description.
• Non-Delivery: If the order was not received.

2. Non-Eligible Refund Conditions:

Refunds will not be processed in the following scenarios:

• Physical Damage: If the received part is physically damaged.
• Modifications or Misuse: If there are any modifications to the device or misuse of the item.
• Immediate Installation: If the product is installed without proper checking. Please inspect the product thoroughly before installation.

3. Order Cancellation:

• Processing Stage: If your order is still processing (preparing for dispatch), you can cancel it easily. We will refund your full amount.

4. Cash on Delivery (COD):

• COD Charges: If you order using Cash on Delivery (COD), a ₹50 COD charge applies, which is non-refundable.

5. Refund Processing:

• Processing Time: Refunds may take 5-7 working days to reflect in your bank account.
• Confirmation: You will receive an email notification once your refund has been processed.

6. Customer Conduct:

• Abusive Behavior: Refunds will be held or canceled if the buyer uses inappropriate language or abuses over chat or call.